Terms and Services for Coaching Programs
1. General Overview
By enrolling in any of the coaching programs offered by Known Physiques Coaching, you agree to adhere to the terms and conditions outlined below. These terms are designed to protect both the client and the coach, ensuring a positive and effective coaching experience.
2. Program Structure
Premium Coaching Program: Includes weekly training adjustments, custom meal plans, weekly mindset coaching sessions, direct support, and weekly progress tracking.
Essential Coaching Program: Includes bi-weekly training adjustments, personalised macro guidance, bi-weekly mindset check-ins, community-based support, and bi-weekly progress assessments.
Foundational Coaching Program: Includes monthly training updates, basic macro guidelines, monthly mindset coaching emails, email-only support, and self-guided progress tracking.
3. Payment and Refund Policy
All payments are to be made in full upfront or on a weekly basis as per the selected payment plan.
Weekly Payment Plans: Payments will be automatically charged every week on the same day the program started. It is the client’s responsibility to ensure funds are available.
Paid in Full Option: One-time upfront payment is non-refundable. The paid-in-full option includes bonus weeks, which are offered as a courtesy and cannot be redeemed for cash or credit.
Refunds: No refunds will be issued once a payment has been made, whether weekly or in full. Exceptions may be made at the coach’s discretion for extreme cases, such as medical emergencies, with valid proof.
4. Cancellation Policy
Clients must provide a 30-day written notice via email if they wish to cancel a subscription. No refunds will be provided for payments already processed.
Upon cancellation, access to all coaching materials, training plans, and communication will be revoked at the end of the paid period.
5. Client Responsibility
Clients are expected to be honest, open, and committed to the program. This includes providing accurate information about their health, nutrition, and lifestyle, and adhering to the plans and guidance given.
Clients must notify the coach of any medical conditions, injuries, or health issues that may affect their ability to participate in training sessions or follow meal plans.
6. Coach Responsibility
The coach will provide evidence-based, personalized plans and support to help clients achieve their fitness goals.
The coach will be available for support as outlined in the selected program (e.g. direct communication for Premium Program, email support for Foundational Program).
The coach will track progress and make necessary adjustments based on client feedback and results.
7. Communication and Support
Premium Coaching Program: Includes direct access to the coach for questions, form checks, and feedback.
Essential Coaching Program: Support provided via a private community group chat with weekly form checks.
Foundational Coaching Program: Support available via email only, with responses guaranteed within 48 hours.
Clients are expected to respect communication boundaries and respond to messages and check-ins in a timely manner.
8. Progress and Results
Progress and results vary for each individual based on multiple factors, including adherence to the program, consistency, and personal health conditions. The coach cannot guarantee specific results but will provide tools and guidance to maximise success.
Clients are encouraged to track their own progress and communicate openly about challenges they are facing.
9. Health Disclaimer
Known Physiques Coaching and its coaches are not medical professionals. All content and information provided are for educational and informational purposes only and are not intended as medical advice. Clients should consult with a healthcare professional before starting any fitness or nutrition program, especially if they have pre-existing health conditions.
10. Liability Waiver
By participating in any of the coaching programs, clients agree to assume full responsibility for any risks, injuries, or damages, known or unknown, which might occur as a result of participating in the program.
Known Physiques Coaching and its coaches will not be held liable for any injuries or health issues arising from participation in the coaching program.
11. Intellectual Property
All training plans, meal plans, and resources provided are the intellectual property of Known Physiques Coaching and are intended for personal use only. Clients are prohibited from sharing, distributing, or selling any of the content provided.
12. Amendments to Terms and Services
Known Physiques Coaching reserves the right to update or modify these terms at any time. Clients will be notified of any significant changes to the terms and services.
Agreement By signing up for any of the coaching programs, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns about these terms, please contact Jakeey Hunter (Head Coach) before enrolling.